TERMS & CONDITIONS

Reservations
To amend reservations please call 1-877-756-2544 or email reservations@mtwskibus.com
The bus may be delayed due to winter road conditions or roadwork.
For After Hours Emergencies only, please call 1-250-714-8419.

Reservations are required for guaranteed space on the Mount Washington Ski Bus. Passengers without reservations will be awarded seats on a ‘first come, first served’ basis. Walk-up tickets are cash only, and passengers will require exact change for a cash purchase, the driver carries no change.

Tickets
All tickets on the Ski Bus are non-refundable. Reservations may be cancelled up to 24 hours before departure and either a new date selected, or a travel credit will be issued for future travel. All travel credits will expire 04APR, 2018. Tickets purchased within 24 hours of departure are 100% non-refundable.

No Shows
In the case of no-show, tickets will be 100% non-refundable. Please check the schedule and ensure that you are ready to board at the stated departure time. Passengers missing the return trip from Mt Washington will not receive a refund or compensation, and will be responsible for making their own travel arrangements.

Weather
Ski Bus operates its scheduled service regardless of weather or ski conditions at Mt Washington. Refunds or compensation will not be considered based on weather related delays.

Baggage & Gear
We are pleased to provide storage for your gear on the Ski Bus. Weight is not to exceed 22.5 kg/50 lbs. One carry-on is permitted, not exceeding 7 kg/15 lbs. Please label your equipment with name tags.

Smith Transportation Ltd. is not responsible for any lost or damaged equipment or luggage.

The Ski-Bus will be locked and inaccessible to passengers during the day. Lockers are available at the Lodge at Mt Washington.

Pets
The Ski Bus cannot accommodate pets. Service animals can accompany a passenger, a valid guide or service animal certificate must be presented, and the reservations department advised at time of booking.

Unaccompanied Children
Children must be 13 years of age or older to travel unaccompanied on the Mount Washington Ski Bus.

Travel
No smoking is permitted on the Ski Bus.

Please be considerate to your fellow passengers. Unruly or disruptive behavior will not be tolerated and may result in removal from the Ski Bus. There will be no compensation or refund to passengers removed from the bus, and Ski Bus will not be responsible for any onward transportation arrangements.

Parking
Please do not park in any of the prohibited parking spaces at the pick-up locations. We remind our guests to please respect the businesses in these areas, and that parking illegally may result in ticketing and/or towing.

Mount Washington Ski Bus is not a park-and-ride service. Smith Transportation Ltd. is not responsible for vehicles ticketed or towed while using our service. We are not responsible for lost, stolen or damaged tickets, property, vehicles or personal belongings.

Disclaimer
Smith Transportation Ltd. assumes no liability for injury, damage or loss as a result of travel on the Ski Bus, or participating in any and all activities connected with the Ski Bus.

Ski Bus operates its scheduled service regardless of weather or ski conditions at Mt Washington. Refunds or compensation will not be considered based on weather related delays.