To amend reservations please call 1-877-756-2544 or email reservations@mtwskibus.com
The bus may be delayed due to winter road conditions or roadwork.
For After Hours Emergencies only, please call 1-250-714-8419.

Reservations are required for guaranteed space on the Mount Washington Ski Bus. Passengers without reservations will be awarded seats on a ‘first come, first served’ basis. Walk-up tickets are cash only, and passengers will require exact change for a cash purchase, the driver carries no change.

All tickets on the Ski Bus are non-refundable. Reservations may be cancelled up to 24 hours before departure and either a new date selected, or a travel credit will be issued for future travel. All travel credits will expire 04APR, 2018. Tickets purchased within 24 hours of departure are 100% non-refundable.

No Shows
In the case of no-show, tickets will be 100% non-refundable. Please check the schedule and ensure that you are ready to board at the stated departure time. Passengers missing the return trip from Mt Washington will not receive a refund or compensation, and will be responsible for making their own travel arrangements.

Ski Bus operates its scheduled service regardless of weather or ski conditions at Mt Washington. Refunds or compensation will not be considered based on weather related delays.

Baggage & Gear
We are pleased to provide storage for your gear on the Ski Bus. Weight is not to exceed 22.5 kg/50 lbs. One carry-on is permitted, not exceeding 7 kg/15 lbs. Please label your equipment with name tags.

Smith Transportation Ltd. is not responsible for any lost or damaged equipment or luggage.

The Ski-Bus will be locked and inaccessible to passengers during the day. Lockers are available at the Lodge at Mt Washington.

The Ski Bus cannot accommodate pets. Service animals can accompany a passenger, a valid guide or service animal certificate must be presented, and the reservations department advised at time of booking.

Unaccompanied Children
Children must be 13 years of age or older to travel unaccompanied on the Mount Washington Ski Bus.

No smoking is permitted on the Ski Bus.

Please be considerate to your fellow passengers. Unruly or disruptive behavior will not be tolerated and may result in removal from the Ski Bus. There will be no compensation or refund to passengers removed from the bus, and Ski Bus will not be responsible for any onward transportation arrangements.

Please do not park in any of the prohibited parking spaces at the pick-up locations. We remind our guests to please respect the businesses in these areas, and that parking illegally may result in ticketing and/or towing.

Mount Washington Ski Bus is not a park-and-ride service. Smith Transportation Ltd. is not responsible for vehicles ticketed or towed while using our service. We are not responsible for lost, stolen or damaged tickets, property, vehicles or personal belongings.

Smith Transportation Ltd. assumes no liability for injury, damage or loss as a result of travel on the Ski Bus, or participating in any and all activities connected with the Ski Bus.

Ski Bus operates its scheduled service regardless of weather or ski conditions at Mt Washington. Refunds or compensation will not be considered based on weather related delays.



General information

Welcome to our Privacy Policy page! When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

Right to access, correct and delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

Management of personal data

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.

Information We Collect

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). For example, we supplement the data we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location. The data we collect depends on the services and features you use.

How We Use Your Information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.